Return Policy

Before initiating your return please contact Hyperion® technical support at or (877) 456-7901 for troubleshooting and diagnostics.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. You can return or exchange a product for up to 30 days from the date you purchased it.

Please contact us at to approve a return. We reserve the right to deny refund to sender without prior return approval.

To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $49.95, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Any attempt to return an item to Hyperion® that was not purchased through will render our return policy void. If you have purchased a Hyperion® product from another seller, please see that seller’s return policy for more information.