Shipping Policy

Please review your shipping information for accuracy before submitting an order. Hyperion® is unable to change a shipping address once the order has been placed. 

Hyperion® offers Ground and Expedited shipping service options. For orders over $99.95, the cost of Ground shipping is free to the 48 contiguous US states. For orders under $99.95, the cost of Ground shipping is a flat rate of $6.99 to the 48 contiguous US states. Shipping is a flat fee of $25 for orders shipped to AK and HI.

Normal processing time is 2-3 days from receipt of order excluding holidays and weekends. Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control.

You will receive a shipping confirmation email containing tracking information once your order has shipped. Tracking will be active within 24 hours of email receipt.

Please note, we do not ship internationally or to PO Boxes, US Protectorates, or APO/FPO at this time.

Carrier will be selected at the sole discretion of Hyperion®.

Pre-Orders
Backordered items may take 1 to 5 weeks to ship. Pre-orders are charged once the item ships.

When a pre-order item is ordered, an authorization hold request is sent to the card issuer. Authorization holds are not actual charges and will eventually expire and drop off an account based upon the time-frame set by the card-issuing bank. If the authorization hold expires before the order is ready to be shipped, the authorization will automatically renew.

If a pre-order item and an available item are on the same order, the available item will ship immediately.